How fast can an emergency plumber get to my house in Philadelphia?

Inside Philadelphia city limits, our dispatched plumber is usually on-site within an hour for active leaks, sewer backups, and gas-related calls. Late-night, weekend, and holiday response depends on which crew is closest, but the answering service routes the call immediately. If we cannot make it within 60 minutes, you will hear that from the dispatcher upfront.

What should I do before the plumber gets here?

For an active water leak, shut off the main water valve. It is usually in the basement near the water meter, or near the front foundation wall in older row homes. For a gas leak, leave the home, call PGW at 215-235-1212 from outside, and do not flip light switches or use anything that sparks. For a sewer backup, stop using all water fixtures, including dishwashers and washing machines.

Is a clogged drain an emergency?

Usually no, unless sewage is backing up through a floor drain, tub, or basement fixture. A single slow sink can wait until morning. A backup that floods a basement, smells of sewage, or affects every drain in the house is a sewer main issue and should be called in right away.

Do you charge extra for after-hours emergency calls?

We do not publish a specific after-hours rate. Pricing is confirmed on-site after diagnosis, before any work begins. We do not start work without your approval, and we do not change the price after the fact.

Do you handle gas leaks?

Yes, for repair of the gas line itself after PGW has shut off service or made the area safe. PGW handles the initial emergency response for an active gas leak. We handle the licensed gas line repair, replacement, and the L&I permitting that follows.

Can you fix a burst pipe in a row home with shared walls?

Yes. Burst pipes in shared-wall row homes are common in the older Philadelphia neighborhoods, especially after a deep freeze. We isolate the affected line, open the minimum necessary section of wall, repair or repipe, and document the wall opening for the drywall and paint team that follows.

My basement is flooding because my sump pump died, can you replace it tonight?

Often yes, if a pump in the right size is available on the truck. If we have to source a specific model, we install a temporary backup and return next-day for the permanent swap. The priority is stopping further water intrusion.

Will you handle the insurance claim paperwork?

We provide the detailed invoices, photos, and code references your insurance carrier will ask for. We cannot file the claim for you, but we make sure the documentation is in the format adjusters expect.

Do I need a permit for an emergency plumbing repair in Philadelphia?

For minor repairs like replacing a faucet, fixing a fixture leak, or clearing a stoppage, no. For larger work like water service lines, sewer laterals, gas lines, or anything inside a wall or floor, yes. Per L&I, emergency work can begin before the permit is issued if the condition is an immediate threat to life or property, but the permit application must be filed within three business days.

Do you serve Bucks County and Montgomery County for emergencies?

Yes, both. Dispatch from our Northeast Philadelphia office means Philly addresses are typically the fastest. Suburban response time depends on the specific town and the crew's current location. The phone number and dispatch process are the same.

Emergency Plumber in Philadelphia, PA | Guaranteed

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Emergency Plumber

Burst pipe, sewer backup, no hot water at 2 a.m. We answer the phone, we dispatch fast, and we do not leave until the problem is fixed. Based at 900 Cottman Ave since 1990.

A burst pipe at 2 a.m. is not a wait-until-morning problem, and neither is a sewer backup, a gas leak, or a basement flooding from a dead sump pump. An emergency plumber in Philadelphia is a licensed plumber dispatched outside of normal scheduling for problems that are actively damaging your home or making it unsafe to occupy. That includes burst pipes, active leaks behind walls or ceilings, sewer backups, gas leaks, no hot water in winter, and failed sump pumps during heavy rain.

Guaranteed Plumbing & Heating answers the phone around the clock from our office at 900 Cottman Ave. We dispatch the same day in most cases and are often on-site within the hour for active leaks and sewer backups inside Philadelphia city limits. Below is what to do before we arrive, what to expect once we are there, and what makes emergency plumbing in this city different from anywhere else.

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215-342-7200

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Es una compañía de primer nivel por eso cuenta con excelentes profesionales. Cada trabajo que realizan es garantizado de ahí que los recomiendo al 100x100 y con un plus que sus técnicos y demás staff son de probada educación.

CECILIA L . BELTRAN

DONOSO

Guaranteed Plumbing Review

I had a problem with my AC and Antony came over which is one of the foreman. It was very nice very respectful very quick. Explain to me everything so I’m happy.

Kujtim

Bakalli

tenant sent me a text at 7:00 that heat wasn't coming out of vents. I saw the text just after 8 and immediately called Guaranteed and told them the problem. After giving them my tenant's name and # I was done! In less than a couple of hours the service rep was at the property and had uncovered th...

Gary

Lean

The great team of your Plumbers…Ray, Jarron, Brian, & Colin who completed major plumbing repair work @ my Philly home in the past 2 days were phenomenal!🏡🪏🚰 They all worked very hard & steadily; much of the repairs & replacement parts needed involved extensive lifting & digging to reach undergrou...

Patrice

Romanofsky

Service guys was very pleasant and knowledgeable their work is impeccable. My security door didn’t close properly. It was no fault of their own. They didn’t leave until they fixed my door. These guys were great!

Denise

Levins

Emergency plumber in Philadelphia, PA

Burst pipe, sewer backup, no hot water at 2 a.m. We answer the phone, we dispatch fast, and we do not leave until the problem is fixed. Based at 900 Cottman Ave since 1990.

Why emergency plumbing is different in Philadelphia

Emergency services we handle in Philadelphia

Local rebates, financing, and what insurance typically covers

Our emergency response process

A real person answers.

We triage the situation in 60 seconds.

We dispatch the nearest licensed plumber.

We diagnose on-site and confirm the price before we work.

We do the repair, clean up, and document the work.

Credentials that matter for emergency work in Philadelphia

Frequently asked questions about emergency plumber in Philadelphia, PA

Call an emergency plumber in Philadelphia now

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