Heating and cooling services in Philadelphia, PA

What counts as a heating and cooling emergency, and what we do about it

Not every heating or cooling problem is an emergency, but some genuinely are, and the difference is usually about safety and how fast the situation gets worse. A furnace or boiler that’s completely down in freezing weather, a gas smell near any heating equipment, or central air failing during a heat warning for a household with a medical need all count as urgent, and we treat them that way. A system that’s simply running less efficiently than it used to, making an odd noise, or due for its seasonal service is real work, but it can typically wait for a scheduled visit.

For most genuine no-heat or no-cooling emergencies, a technician is on-site within an hour or two, and we carry parts on the truck for the most common failures so a lot of calls get resolved in a single visit.

What we handle

Heating repair and replacement

Whether it’s a furnace or a boiler, most heating failures in Philadelphia come down to age, a part that’s finally worn out, or a system that was never sized correctly for the house in the first place. We diagnose the actual cause before recommending repair or replacement, and when a system is beyond a reasonable repair, we size the new one to the home rather than swapping in whatever matches the old unit’s capacity. Learn more about heating service.

Air conditioning repair and replacement

Central air systems in Philadelphia’s older homes deal with ductwork that was frequently added after the house was built, not designed alongside it, which changes how a system performs and where problems tend to show up. We repair failing components and, when replacement makes more sense, size and install a system that actually matches the home rather than defaulting to the same tonnage as what’s coming out. Learn more about air conditioning service.

Boiler repair and replacement

A large share of Philadelphia’s older row homes and detached properties still run on hot water or steam boilers, and these systems can run for decades with the right maintenance, but eventually need real attention. We carry parts for most models on the truck, and a boiler that won’t hold heat in the coldest months gets same-day priority. Learn more about boiler service.

Furnace repair and replacement

Forced-air furnace systems are common throughout the newer sections of Philadelphia and the surrounding suburbs, and a furnace that won’t start is one of the most common no-heat calls we get, especially in the first real cold snap of the season. We diagnose the actual failure, whether it’s an ignition issue, a blower problem, or something further along in the system’s life, and give you the honest repair-versus-replace picture. Learn more about furnace service.

Heat pump installation and service

Heat pumps handle both heating and cooling from a single system, and interest in them has grown across the Philadelphia area as homeowners look for a more efficient alternative to running separate heating and cooling equipment. We evaluate whether a heat pump fits a given home’s setup, size it correctly, and service existing units when performance starts to slip. Learn more about heat pump service.

Emergency HVAC repair

A heating or cooling failure doesn’t wait for business hours, and neither do we. Our 24/7 answering service dispatches the nearest available crew for a genuine no-heat or no-cooling emergency, any time of day or night. Learn more about emergency HVAC repair.

Who we serve

Residential

Most of our heating and cooling work is residential, and Philadelphia’s housing stock means no two jobs look quite the same. A row home with an original boiler and retrofitted ductwork needs a different approach than a suburban single-family home built with central air from day one, and we size and recommend equipment based on the specific house, not a standard package.

Commercial

We also handle heating and cooling for small commercial properties, including boiler and furnace systems for multi-unit buildings and light commercial spaces. Commercial systems tend to run longer hours and carry a higher cost of downtime, so diagnosis and turnaround speed matter even more.

Our process

1. Call or request service. Tell us what’s happening, when it started, and whether it’s an active emergency. That tells us how quickly we need to get there and what to bring on the truck.
2. Arrival and confirmation. We confirm the appointment window and arrive ready to diagnose the actual system in front of us, not a generic version of it.
3. On-site diagnosis. We test the system, identify the actual cause of the problem, and explain what we found in plain terms before recommending anything.
4. Upfront pricing. You get a firm price for the repair or replacement before any work begins. That price doesn’t change once the job is underway.
5. Repair and cleanup. We complete the work, test the system under real operating conditions before we call it finished, and leave the space the way we found it.

Before we arrive

While you’re waiting on a heating or cooling call, there are a few things worth checking and a few things worth leaving alone.

• Check your thermostat’s batteries and settings, since a dead battery or a setting that got bumped accidentally is a common, easy fix.
• Check your circuit breaker panel for a tripped breaker on the HVAC circuit.
• For a furnace or boiler, check that the system’s switch (often near the unit itself, styled like a light switch) hasn’t been accidentally turned off.
• If you smell gas anywhere near your heating equipment, leave the house, do not operate any switches or your phone inside, and call your gas utility’s emergency line before calling us.

Caution: Do not attempt to open, service, or reset the internal components of a furnace, boiler, or AC system yourself. These systems carry electrical, gas, and refrigerant risks that require a trained technician.

Why Guaranteed Plumbing & Heating

Heating and cooling has been part of our business since 1990, not an add-on

We didn’t start as a plumbing company and bolt on HVAC later. Heating and cooling service has run alongside our plumbing work from the beginning, which means our technicians are equally comfortable with a boiler, a furnace, or a central air system, not specialists in one who fill in on the rest.

A real Philadelphia dispatcher answers, every time

Calls go to our own team based out of Northeast Philadelphia, not an out-of-state call center reading from a script.

Trucks stocked for first-visit fixes

We carry parts for the most common heating and cooling failures, so a real share of our calls get resolved in a single visit instead of a return trip.

Upfront pricing before any work starts

You know the price before we touch the system, and that price doesn’t move once the job is underway.

One call handles heating, cooling, and plumbing

If a heating or cooling issue turns up a related plumbing problem, condensate drain backups are a common example, one call and one company handles all of it.

24/7 dispatch for genuine emergencies

A no-heat call in January or a no-cooling call during a heat wave doesn’t wait for business hours, and our answering service dispatches the nearest available crew any time.

Service area

We dispatch from our shop at 900 Cottman Avenue in Northeast Philadelphia and serve heating and cooling customers throughout:

• Philadelphia, including Northeast Philadelphia, Mayfair, Fox Chase, West Torresdale, and the surrounding neighborhoods
• Abington, PA
• Glenside, PA
• Bucks County
• Montgomery County

Not sure if your address falls in our coverage area? Call 215-342-7200 and we’ll tell you directly.

What our customers say about our heating and cooling service

Customers consistently mention the same things across our heating and cooling reviews: a technician who explained what was actually wrong before recommending a fix, a price that didn’t change once the work started, and a callback that happened fast when the system was down.

★★★★★ 909 reviews